Product @ TruCare · Beaverton, OR
I've spent 17+ years leading product down a weird, wild road, from mobile games and text messaging to pharma compliance, clinician software, AI voice agents, and now healthcare revenue. Every strange stop sharpened the same skills. I grow revenue, get stalled teams shipping again, and make complicated products feel simple. The best software earns its keep and then gets out of your way. That's the kind I like to build.
Wander the town, or follow the road.
02 The character study
I'm Saadat Islam, a product leader whose career never followed a map. In 17+ years I've shipped mobile games, wrangled pharma compliance data, rebuilt onboarding for clinicians, taught an AI to take sales calls, and now help healthcare providers get paid. Most of those jobs started with a product that had lost its way. That winding route is why I can turn a messy org into a focused one and ship AI tools that move real numbers. It's also where I learned that the best software is honest with you and then gets out of the way. That's the kind worth building.
Off the clock, I'm a full-time husband, dog dad to Reinhardt and Winston (the two on the bridge out front), and a brand-new girl dad to Clementine. I hack on side projects when the house is quiet, and I call Beaverton, Oregon home. I do my best work with smart people, straight talk, and the room to ship.
What I build forThe people, dogs, and life behind the work.01 Tools, not tech theater
The people closest to the truth are the CS reps taking angry calls and the sales folks who hear every objection, so that's who I go to first. I also vibecoded this whole site just to feel engineering's pain: GitHub, CI/CD, Vercel deploys, all of it. Miserable, honestly. Worth it. Tech should solve a problem, not impress investors.
02 Question everything
Form a hypothesis, then try hard to prove it wrong. Most products die because the team fell in love with the first idea and never looked back. I take every feature down to its core assumption and go after it. If it's still standing, we build.
03 Ship to learn
Ship the dumbest version that works, then watch people break it. Their confusion is data. Their workarounds are your roadmap. Every good product I've shipped started out embarrassingly simple. The gap between what you think users want and what they actually do is where the real insight hides.
03 The workshop
An AI voice agent trained on Kixie's own call data to handle first-touch calls, so reps spend their time on the prospects actually worth closing.
Read case studyTook a chaotic eng org and turned it into focused squads, mostly by listening first and setting a few clear principles everyone could actually remember.
Read case studyLifted trial-to-activation 19% without spooking clinicians or tripping over HIPAA, which is harder than it sounds.
Read case studyRebuilt onboarding from the ground up. Trial-to-paid up 27%, NPS from 30 to 65.
Read case studyTurned regulatory documents into a queryable pharma knowledge graph with GPT-4o.
Read case study04 The archive
2009 → Now
2025–NOW
TruCare
The only product person on an RCM platform built around provider outcomes. Shipping TruIntake, a digital front door for providers. Fix the data coming in and you fix the revenue going out.
2024–2025
Kixie
Stood up Kixie's first real product function, moved engineering onto agile, and led the AI voice agent built on 100M+ minutes of sales calls.
2024
Redica Systems
Led a microservices migration and built AI tools that tied regulatory intelligence to inspection data, so pharma teams could catch compliance risks sooner.
2021–2024
SimplePractice
Took NPS from 30 to 65, pushed trial-to-paid up 27%, and saved $88k a year with a well-timed platform migration.
2018–2021
EZ Texting
Grew signup conversion from 10% to 23%, lifted user conversion 55%, and got the whole company onto agile habits that actually stuck.
2014–2018
OceanX · Synacor · Outlook Amusements
Shipped critical APIs, ran digital transformations for big clients, and found $1.12M in monthly revenue by actually reading the analytics.
2009–2014
GameFly Digital · Electronic Arts Mobile
Where it started. EA and GameFly taught me the craft: how to manage a product, sweat the user experience, and ship games people actually played.
2009–2018 · Foundation
GameFly · EA · OceanX
05 The riverside
Always up for a good conversation about products and AI, especially in healthcare and life sciences. If you're building something here, I want to hear about it. Want to build something?